At Digital Doctors College, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the personal information we collect, how we use it, and the measures we take to ensure its security.

1. Information Collection
We collect personal information, such as your name, email address, phone number, and payment details, when you register for our services or courses. We may also gather non-personal information such as your IP address and browsing data to enhance your experience.

2. Use of Information
The information we collect is used to:

• Provide access to our educational content and services

• Communicate with you regarding your account and courses

• Process payments and deliver course materials

• Improve the performance of our website and services

• Respond to your inquiries and support requests

3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information:

• With third-party service providers that assist with our operations (e.g., payment processors, hosting services)

• When required by law, for example, to comply with legal obligations or in response to valid requests by public authorities

• In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

4. Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights
You have the right to:

• Access the personal information we hold about you

• Request corrections to your data if it is inaccurate or incomplete

• Request the deletion of your data, subject to any legal or contractual obligations

• Withdraw your consent for certain data uses, where applicable

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience on our website. These tools collect information such as browsing patterns and usage data, which helps us improve our services. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this page regularly to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: academy@doctorsexplain.net
Phone: +254 725 258 821
Address: P.O Box 7674 – 00100, GPO Nairobi, Northern Bypass Rd., Kahawa West, Nairobi, Kenya

By using our services, you agree to the collection and use of your information as described in this Privacy Policy.