At Digital Doctors College, we aim to provide exceptional courses and services. However, we understand that sometimes a refund may be necessary. Below are our guidelines for requesting a refund:
Eligibility for Refunds
Refunds may be requested within a specified time from enrollment, as outlined for each course. To apply for a refund, contact our customer support team in writing, providing your reason and any necessary documentation.
Refund Process
We will review your request and determine eligibility based on the course’s terms. Approved refunds will be processed to the original payment method, though it may take time for the refund to reflect in your account.
Non-Refundable Fees
Certain fees, such as administrative or course material fees, may not be refundable. We reserve the right to deny refunds for such non-refundable fees, as indicated in the course terms.
Exceptions
In special cases, such as documented medical emergencies, we may consider refunds outside the standard timeframe.
Contact Us
For refund requests or any questions, reach out to our customer support at info@digitaldoctors.college or +254 725 258 821.
By enrolling in our courses, you agree to these terms. Thank you for choosing Digital Doctors College.
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